Effective Date: [1/1/2025]
At Air City AC & Heating, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, social media pages, and services. By using our website www.aircityacandheating.com, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information when you use our services:
Personal Information: Name, phone number, email address, service location, and payment details when you schedule a service or request a quote.
Device & Usage Data: IP address, browser type, and site activity for analytics and performance.
Social Media Information: If you engage with us on platforms such as Facebook, Instagram, TikTok, or YouTube, we may collect information you make publicly available or provide through messaging and forms.
How We Use Your Information
We use collected data to:
Provide HVAC services such as installation, repair, and maintenance.
Respond to service requests and customer inquiries.
Improve website performance, user experience, and customer support.
Run promotions, special offers, and advertising campaigns across Google, Facebook, Instagram, TikTok, and YouTube.
Send appointment reminders, service updates, and promotional emails (you can opt out anytime).
Cookies & Tracking Technologies
Our website uses cookies, pixels, and tracking tools such as Google Analytics, Facebook Pixel, and TikTok Ads Manager to:
Understand visitor behavior and improve website performance.
Deliver personalized advertising and retargeting campaigns.
Track conversions from social media and search engine ads.
You can disable cookies through your browser settings, but some features of the site may not function properly.
Sharing Your Information
We do not sell your personal information. We may share your data only with:
Trusted service providers (e.g., payment processors, scheduling software).
Advertising platforms (Google Ads, Facebook, Instagram, TikTok, YouTube) to deliver targeted ads.
Legal authorities if required by law.
Data Security
We take security seriously. Our website uses SSL encryption and follows industry best practices to protect your personal data.
Your Privacy Rights
You have the right to:
Request a copy of the personal data we have about you.
Update or correct your information.
Opt out of marketing emails or targeted advertising.
Request deletion of your personal data.
To exercise these rights, contact us at:
📧 aircity.social@gmail.com
📞 713-804-7005
Social Media Policy
By engaging with Air City AC & Heating on Facebook, Instagram, TikTok, LinkedIn, or YouTube, you agree to follow platform rules. We may use comments, reviews, and shared content for promotional purposes with credit given.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.