Last Updated: [1-1-25]
By scheduling service, purchasing equipment, or using the website www.aircityacandheating.com, you (“Customer”) agree to the following Terms & Conditions with Air City AC & Heating (“Company,” “we,” “our”).
1. Ownership & Payment
Air City AC & Heating retains ownership of all equipment, materials, and parts until full payment has been received.
Payment is due immediately upon completion of work unless otherwise agreed to in writing.
Late payments are subject to:
$100 late fee
15% annual interest on outstanding balances
Attorney and collection fees, if applicable
2. Financing & Rebates
Financing is offered through third-party finance companies.
Qualification, approval, interest rates, and terms are determined solely by the financing provider. Air City AC & Heating does not guarantee financing approval.
All financing advertisements (including 0% APR promotions) are subject to lender approval and eligibility.
Rebates and promotional discounts are already applied to final pricing at the time of sale. Customers are not entitled to additional rebate cash or credits after purchase.
Any instant rebate advertised is reflected in the quoted or invoiced price.
3. Buy Back Program
Air City AC & Heating may offer a Buy Back Program on qualifying systems.
Eligibility, credit amount, and terms of the program are determined solely at the discretion of Air City AC & Heating and may vary based on system age, condition, and current promotions.
The Buy Back Program applies only when purchasing a new qualifying system through Air City AC & Heating.
The credited amount is applied toward the purchase price of the new system and cannot be redeemed for cash or transferred.
Air City AC & Heating reserves the right to modify or discontinue the Buy Back Program at any time without notice.
4. Liability & Risk
Customer must provide safe access for workers and ensure the workspace is clear.
Customer assumes risk of loss or damage to materials, tools, and equipment stored on-site.
Customer is responsible for maintaining appropriate property and homeowner’s insurance.
Air City AC & Heating is not liable for damages caused by:
Fire, water, electrical, or structural issues
Hidden, concealed, or unforeseen conditions outside of our control
5. Refunds & Restocking
All payments are non-refundable unless expressly approved in writing.
If cancellation occurs after materials have been ordered, a 15% restocking fee will apply.
6. Warranty & Maintenance
Manufacturer and labor warranties are provided as outlined at the time of purchase.
Warranty coverage requires regular preventative maintenance. Failure to maintain equipment may void warranty.
Extended labor or warranty coverage is valid only if maintenance is performed by Air City AC & Heating or an authorized provider.
Warranty exclusions include:
Service calls through home warranty providers
Poor installation or service performed by third parties
Pre-existing conditions
7. Service Guarantee
Air City AC & Heating guarantees that all work will be performed in a professional and workmanlike manner.
If an issue arises due to workmanship within the warranty period, Air City AC & Heating will correct the issue at no additional charge.
This guarantee does not cover:
Failures caused by pre-existing conditions
Work performed by third parties
Improper use, neglect, or lack of maintenance by Customer
8. Customer Responsibilities
Customer is responsible for all project costs, even if reimbursement is expected from a landlord, insurer, or third party.
Air City AC & Heating is not responsible for:
Damages caused by exposing plumbing or draining systems
Work beyond the original estimate unless approved in writing
Non-service items (concrete, driveways, flooring, roofing, landscaping, etc.)
9. Water Damage Waiver
Customer acknowledges the risk of water damage, mold, mildew, odors, and poor air quality if water-damaged materials are not removed.
Customer has been advised of these risks and assumes full responsibility for remediation if declined.
10. Legal Protection & Limitation of Liability
Customer releases Air City AC & Heating from liability for:
Consequential, incidental, special, or secondary damages
Pre-existing conditions or sediment buildup discovered during service
Air City AC & Heating’s liability shall not exceed the amount paid by Customer for the specific service provided.
11. Scheduling & Cancellations
Appointments must be scheduled in advance and are subject to availability.
Cancellations within 24 hours of a scheduled appointment may be subject to a fee.
Emergency services are prioritized but not guaranteed.
12. Use of Website
All website content, including logos, images, and text, are the property of Air City AC & Heating and may not be used without permission.
Prohibited activities include unauthorized access, data scraping, and misuse of contact forms.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas.
Any disputes shall be resolved in the courts located within Travis County, Texas.
14. Changes to Terms
Air City AC & Heating reserves the right to update these Terms & Conditions at any time.
The “Last Updated” date will be revised accordingly.
14. Contact Information
Air City AC & Heating
📍 17430 W Little York Rd # A, Houston, TX 77084
📞 (713)804-7005